Sky BG

24-Hour Emergency Roof Repair

Active leak? Storm damage? Water coming through a ceiling? Fill out the form below and hit Send emergency request. It goes straight to our emergency line by text, any time, day or night. We serve HOAs, property managers, and commercial buildings across Orange County, and emergency requests go to the front of the schedule. Include the address and where the water is coming in, or follow the leak protocol further down to limit the damage while we are on the way.

NAME

Email Address

Phone Number

Address

City

Zip Code

What's happening

Service requested

Property manager or homeowner?

HOA / Association

Management company

Building / unit #

Describe the emergency

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24/7

Roof emergency? Send the details now.

Your request texts our emergency line the moment you hit send. Nights, weekends, and holidays. HOAs, property managers, and commercial buildings across Orange County.

Send emergency request

What counts as a roof emergency

Call us right away if you see any of these.

  • Water actively dripping through a ceiling, light fixture, or vent
  • Wind-lifted tiles, shingles, or membrane with the roof open to weather
  • A tree limb or debris impact that has broken through the roof
  • Standing water on a flat roof that is not draining during rain
  • A balcony, deck, or walkway leaking into the unit below
  • Water in a wall or around a window after a storm

Not an emergency (but we still want to hear from you)

These can wait for a scheduled visit. Send photos and we will get you on the calendar.

  • An old stain with no active drip
  • A cracked or slipped tile that is not leaking
  • Debris in gutters or on the roof
  • Worn sealant at pipes or flashings
  • A roof that is simply due for maintenance or a re-roof quote

What happens when you send a request

1

We get the details

Your request hits our emergency line by text the second you send it. Address, building or unit, where the water is coming in, and a photo or two if you can send them. If you are a property manager, give us the resident contact so the crew can get access.

2

We stop the water

The crew locates the entry point and dries it in: tarping, temporary sealing, clearing a blocked drain or scupper, or re-setting displaced tile so the roof is weather-tight again.

3

You get the paperwork

A photo report of what we found and what we did, plus a priced repair proposal for the permanent fix. HOA boards and property managers get documentation they can forward as-is.

While you wait for the crew

Homeowner Emergency Leak Protocol

Heavy rain means more leaks than usual. Do not panic. These eight steps limit the damage until we arrive. Managers: forward this page or the printable flyer to residents.

Download the flyer (PDF)
1

Gently poke a hole in the ceiling

Where the drywall is sagging or dripping, use a screwdriver or pen to make a small hole. It releases the trapped water in one spot instead of letting it spread across the ceiling.

2

Place towels and buckets

Put a bucket, bowl, or towels directly under the drip point. Check and empty them regularly while the rain continues.

3

Move personal belongings

Clear furniture, electronics, rugs, and anything valuable out of the wet area, or cover it with plastic if it cannot be moved.

4

Lift carpet and place towels

Pull carpet back from wet walls and lay towels along wet windowsills and baseboards. Swap them out as they soak through.

5

Turn off power to wet lights

If water is coming through a light fixture, switch off that circuit at the breaker and let the fixture drip into a bucket. If water collects in a fixture bowl, remove it and dump it only after the power is off.

6

Leave loose drywall and plaster alone

Loose or bubbling drywall is usually not a safety risk. Do not pull down large sections. Note it for management so it goes on the repair list.

7

Clear leaves and debris

Remove leaves and debris from deck drains, patio areas, and window tracks so water does not dam up against the building.

8

Document with photos

Photograph the leak, the ceiling, and anything damaged, with the date. Send them with your request. It helps management and our crew respond faster and supports any insurance claim.

Living in an HOA? Report the leak to your property manager as well as to Merit so the association can authorize the work. If you are not sure who manages your community, call us and we will help you figure it out.